{"id":132,"date":"2023-04-17T10:56:40","date_gmt":"2023-04-17T08:56:40","guid":{"rendered":"https:\/\/bibliotekutvikling.no\/kompetansebank\/?post_type=content-resource&#038;p=132"},"modified":"2026-01-21T15:54:45","modified_gmt":"2026-01-21T14:54:45","slug":"konflikthandtering-i-biblioteket","status":"publish","type":"content-resource","link":"https:\/\/bibliotekutvikling.no\/kompetansebank\/ressurs\/konflikthandtering-i-biblioteket\/","title":{"rendered":"Konflikthandtering i biblioteket"},"content":{"rendered":"\n<p class=\"has-secondary-background-color has-background\">Publisert april 2020 <\/p>\n\n\n\n<p>Her finn de faglege tekstar innan ulike tema, malar, casar, tips til foredragshaldarar og tips til vidare lesing for den som \u00f8nsker \u00e5 fordjupe seg meir. Vi \u00f8nsker at biblioteka skal kunne finne informasjon for ulike situasjonar ein kan oppleve som vanskelege.<\/p>\n\n\n\n<p>Med bakgrunn i masteroppg\u00e5va\u00a0<a href=\"https:\/\/nva.sikt.no\/registration\/0198f5c04ad1-2be7193a-9afb-40e2-9903-69d7cb318245\" target=\"_blank\" rel=\"noreferrer noopener\">\u00abDer ingen ville se at s\u00e5 mye kunne skje\u00bb<\/a>\u00a0(Clementz &amp; R\u00f8e, 2017) satte M\u00f8re og Romsdal fylkesbibliotek i gong prosjektet \u00abBiblioteket \u2013 ein trygg m\u00f8teplass?\u00bb, og verkt\u00f8ykassa er eit resultat av arbeidet med prosjektet.<\/p>\n\n\n<div class=\"t2-featured-content-layout alignwide alignwide wp-block-t2-featured-content-layout\" role=\"list\">\n<div class=\"t2-featured-single-post t2-featured-content is-post-type-content-resource content-topic-bibliotek-og-samfunn content-topic-administrasjon-og-ledelse wp-block-t2-featured-single-post\" role=\"listitem\"><a class=\"nb-post-link  wp-block-nb-post-link\" href=\"https:\/\/bibliotekutvikling.no\/kompetansebank\/ressurs\/konflikthandtering-i-biblioteket\/konflikthandtering-barn-og-unge\/\">\n<figure class=\"nb-post-featured-image has-image-ratio-16-9 wp-block-nb-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"456\" src=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Barn_Og_Unge-1-768x456.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"\" srcset=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Barn_Og_Unge-1-768x456.jpg 768w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Barn_Og_Unge-1-300x178.jpg 300w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Barn_Og_Unge-1-1024x608.jpg 1024w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Barn_Og_Unge-1.jpg 1456w\" sizes=\"auto, (min-width: 1200px) 384px, (min-width: 700px) 33vw, 350px\" \/><\/figure>\n\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group content-meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-cb46ffcb wp-block-group-is-layout-flex\">\n\t\t<div class=\"nb-post-label wp-block-nb-post-label\">Ressurs<\/div>\n\t\t\n\t<\/div>\n\t\n\n\t<h2 class=\"t2-post-title wp-block-t2-post-title\">Barn og unge<\/h2>\n\t\n\t\n\t\n\t<div class=\"taxonomy-content-topic wp-block-nb-single-term-from-post\">Biblioteket i lokalsamfunnet<\/div>\n<\/div>\n\n<\/a>\n<\/div>\n\n<div class=\"t2-featured-single-post t2-featured-content is-post-type-content-resource content-topic-bibliotek-og-samfunn content-topic-administrasjon-og-ledelse wp-block-t2-featured-single-post\" role=\"listitem\"><a class=\"nb-post-link  wp-block-nb-post-link\" href=\"https:\/\/bibliotekutvikling.no\/kompetansebank\/ressurs\/konflikthandtering-i-biblioteket\/konflikthandtering-bibliotekrommet\/\">\n<figure class=\"nb-post-featured-image has-image-ratio-16-9 wp-block-nb-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"456\" src=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Bibliotekrommet-768x456.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"\" srcset=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Bibliotekrommet-768x456.jpg 768w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Bibliotekrommet-300x178.jpg 300w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Bibliotekrommet-1024x608.jpg 1024w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Bibliotekrommet.jpg 1456w\" sizes=\"auto, (min-width: 1200px) 384px, (min-width: 700px) 33vw, 350px\" \/><\/figure>\n\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group content-meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-cb46ffcb wp-block-group-is-layout-flex\">\n\t\t<div class=\"nb-post-label wp-block-nb-post-label\">Ressurs<\/div>\n\t\t\n\t<\/div>\n\t\n\n\t<h2 class=\"t2-post-title wp-block-t2-post-title\">Bibliotekrommet<\/h2>\n\t\n\t\n\t\n\t<div class=\"taxonomy-content-topic wp-block-nb-single-term-from-post\">Biblioteket i lokalsamfunnet<\/div>\n<\/div>\n\n<\/a>\n<\/div>\n\n<div class=\"t2-featured-single-post t2-featured-content is-post-type-content-resource content-topic-bibliotek-og-samfunn content-topic-administrasjon-og-ledelse wp-block-t2-featured-single-post\" role=\"listitem\"><a class=\"nb-post-link  wp-block-nb-post-link\" href=\"https:\/\/bibliotekutvikling.no\/kompetansebank\/ressurs\/konflikthandtering-i-biblioteket\/konflikthandtering-fleirkulturell-forstaing-og-kommunikasjon\/\">\n<figure class=\"nb-post-featured-image has-image-ratio-16-9 wp-block-nb-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"456\" src=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Flerkulturell_Forsta\u2560eelse_Og_Kommunikasjon-768x456.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"\" srcset=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Flerkulturell_Forsta\u2560eelse_Og_Kommunikasjon-768x456.jpg 768w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Flerkulturell_Forsta\u2560eelse_Og_Kommunikasjon-300x178.jpg 300w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Flerkulturell_Forsta\u2560eelse_Og_Kommunikasjon-1024x608.jpg 1024w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Flerkulturell_Forsta\u2560eelse_Og_Kommunikasjon.jpg 1456w\" sizes=\"auto, (min-width: 1200px) 384px, (min-width: 700px) 33vw, 350px\" \/><\/figure>\n\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group content-meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-cb46ffcb wp-block-group-is-layout-flex\">\n\t\t<div class=\"nb-post-label wp-block-nb-post-label\">Ressurs<\/div>\n\t\t\n\t<\/div>\n\t\n\n\t<h2 class=\"t2-post-title wp-block-t2-post-title\">Fleirkulturell forst\u00e5ing og kommunikasjon<\/h2>\n\t\n\t\n\t\n\t<div class=\"taxonomy-content-topic wp-block-nb-single-term-from-post\">Biblioteket i lokalsamfunnet<\/div>\n<\/div>\n\n<\/a>\n<\/div>\n\n<div class=\"t2-featured-single-post t2-featured-content is-post-type-content-resource content-topic-bibliotek-og-samfunn content-topic-administrasjon-og-ledelse wp-block-t2-featured-single-post\" role=\"listitem\"><a class=\"nb-post-link  wp-block-nb-post-link\" href=\"https:\/\/bibliotekutvikling.no\/kompetansebank\/ressurs\/konflikthandtering-i-biblioteket\/konflikthandtering-rus-vald-og-psykiatri\/\">\n<figure class=\"nb-post-featured-image has-image-ratio-16-9 wp-block-nb-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"456\" src=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Rus__Vold_Og_Psykiatri-768x456.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"\" srcset=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Rus__Vold_Og_Psykiatri-768x456.jpg 768w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Rus__Vold_Og_Psykiatri-300x178.jpg 300w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Rus__Vold_Og_Psykiatri-1024x608.jpg 1024w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Rus__Vold_Og_Psykiatri.jpg 1456w\" sizes=\"auto, (min-width: 1200px) 384px, (min-width: 700px) 33vw, 350px\" \/><\/figure>\n\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group content-meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-cb46ffcb wp-block-group-is-layout-flex\">\n\t\t<div class=\"nb-post-label wp-block-nb-post-label\">Ressurs<\/div>\n\t\t\n\t<\/div>\n\t\n\n\t<h2 class=\"t2-post-title wp-block-t2-post-title\">Rus, vald og psykiatri<\/h2>\n\t\n\t\n\t\n\t<div class=\"taxonomy-content-topic wp-block-nb-single-term-from-post\">Biblioteket i lokalsamfunnet<\/div>\n<\/div>\n\n<\/a>\n<\/div>\n\n<div class=\"t2-featured-single-post t2-featured-content is-post-type-content-resource content-topic-bibliotek-og-samfunn content-topic-administrasjon-og-ledelse wp-block-t2-featured-single-post\" role=\"listitem\"><a class=\"nb-post-link  wp-block-nb-post-link\" href=\"https:\/\/bibliotekutvikling.no\/kompetansebank\/ressurs\/konflikthandtering-i-biblioteket\/konflikthandtering-juridiske-sporsmal\/\">\n<figure class=\"nb-post-featured-image has-image-ratio-16-9 wp-block-nb-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"456\" src=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Juridiske_Sp\u251c\u00a9rsma\u2560el-768x456.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"\" srcset=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Juridiske_Sp\u251c\u00a9rsma\u2560el-768x456.jpg 768w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Juridiske_Sp\u251c\u00a9rsma\u2560el-300x178.jpg 300w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Juridiske_Sp\u251c\u00a9rsma\u2560el-1024x608.jpg 1024w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Juridiske_Sp\u251c\u00a9rsma\u2560el.jpg 1456w\" sizes=\"auto, (min-width: 1200px) 384px, (min-width: 700px) 33vw, 350px\" \/><\/figure>\n\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group content-meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-cb46ffcb wp-block-group-is-layout-flex\">\n\t\t<div class=\"nb-post-label wp-block-nb-post-label\">Ressurs<\/div>\n\t\t\n\t<\/div>\n\t\n\n\t<h2 class=\"t2-post-title wp-block-t2-post-title\">Juridiske sp\u00f8rsm\u00e5l<\/h2>\n\t\n\t\n\t\n\t<div class=\"taxonomy-content-topic wp-block-nb-single-term-from-post\">Biblioteket i lokalsamfunnet<\/div>\n<\/div>\n\n<\/a>\n<\/div>\n\n<div class=\"t2-featured-single-post t2-featured-content is-post-type-content-resource content-topic-bibliotek-og-samfunn content-topic-administrasjon-og-ledelse wp-block-t2-featured-single-post\" role=\"listitem\"><a class=\"nb-post-link  wp-block-nb-post-link\" href=\"https:\/\/bibliotekutvikling.no\/kompetansebank\/ressurs\/konflikthandtering-i-biblioteket\/konflikthandtering-tips-i-mote-med-truslar-og-vald\/\">\n<figure class=\"nb-post-featured-image has-image-ratio-16-9 wp-block-nb-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"456\" src=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Trusler_Og_Vold-768x456.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"\" srcset=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Trusler_Og_Vold-768x456.jpg 768w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Trusler_Og_Vold-300x178.jpg 300w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Trusler_Og_Vold-1024x608.jpg 1024w, https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/24\/2024\/02\/Trusler_Og_Vold.jpg 1456w\" sizes=\"auto, (min-width: 1200px) 384px, (min-width: 700px) 33vw, 350px\" \/><\/figure>\n\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group content-meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-cb46ffcb wp-block-group-is-layout-flex\">\n\t\t<div class=\"nb-post-label wp-block-nb-post-label\">Ressurs<\/div>\n\t\t\n\t<\/div>\n\t\n\n\t<h2 class=\"t2-post-title wp-block-t2-post-title\">Tips i m\u00f8te med truslar og vald<\/h2>\n\t\n\t\n\t\n\t<div class=\"taxonomy-content-topic wp-block-nb-single-term-from-post\">Biblioteket i lokalsamfunnet<\/div>\n<\/div>\n\n<\/a>\n<\/div>\n\n<div class=\"t2-featured-single-post t2-featured-content is-post-type-content-resource content-topic-bibliotek-og-samfunn content-topic-administrasjon-og-ledelse is-style-small wp-block-t2-featured-single-post\" role=\"listitem\"><a class=\"nb-post-link  wp-block-nb-post-link\" href=\"https:\/\/bibliotekutvikling.no\/kompetansebank\/ressurs\/konflikthandtering-i-biblioteket\/konflikthandtering-tips-til-vidare-lesing\/\">\n<figure class=\"nb-post-featured-image has-image-ratio-16-9 wp-block-nb-post-featured-image\">\n\t\t\t<svg viewBox=\"0 0 320 180\" width=\"320px\" height=\"180px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\">\n\t\t\t\t<text x=\"160\" y=\"152.185\">K<\/text>\n\t\t\t<\/svg>\n\t\t\t<\/figure>\n\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group content-meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-cb46ffcb wp-block-group-is-layout-flex\">\n\t\t<div class=\"nb-post-label wp-block-nb-post-label\">Ressurs<\/div>\n\t\t\n\t<\/div>\n\t\n\n\t<h2 class=\"t2-post-title wp-block-t2-post-title\">Konflikthandtering: Tips til vidare lesing<\/h2>\n\t\n\t\n\t\n\t<div class=\"taxonomy-content-topic wp-block-nb-single-term-from-post\">Biblioteket i lokalsamfunnet<\/div>\n<\/div>\n\n<\/a>\n<\/div>\n\n<div class=\"t2-featured-single-post t2-featured-content is-post-type-content-resource content-topic-bibliotek-og-samfunn content-topic-administrasjon-og-ledelse is-style-small wp-block-t2-featured-single-post\" role=\"listitem\"><a class=\"nb-post-link  wp-block-nb-post-link\" href=\"https:\/\/bibliotekutvikling.no\/kompetansebank\/ressurs\/konflikthandtering-i-biblioteket\/konflikthandtering-malar\/\">\n<figure class=\"nb-post-featured-image has-image-ratio-16-9 wp-block-nb-post-featured-image\">\n\t\t\t<svg viewBox=\"0 0 320 180\" width=\"320px\" height=\"180px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\">\n\t\t\t\t<text x=\"160\" y=\"152.185\">K<\/text>\n\t\t\t<\/svg>\n\t\t\t<\/figure>\n\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group content-meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-cb46ffcb wp-block-group-is-layout-flex\">\n\t\t<div class=\"nb-post-label wp-block-nb-post-label\">Ressurs<\/div>\n\t\t\n\t<\/div>\n\t\n\n\t<h2 class=\"t2-post-title wp-block-t2-post-title\">Konflikthandtering &#8211; Malar<\/h2>\n\t\n\t\n\t\n\t<div class=\"taxonomy-content-topic wp-block-nb-single-term-from-post\">Biblioteket i lokalsamfunnet<\/div>\n<\/div>\n\n<\/a>\n<\/div>\n\n<div class=\"t2-featured-single-post t2-featured-content is-post-type-content-resource is-style-small wp-block-t2-featured-single-post\" role=\"listitem\"><a class=\"nb-post-link  wp-block-nb-post-link\" href=\"https:\/\/bibliotekutvikling.no\/kompetansebank\/ressurs\/konflikthandtering-i-biblioteket\/konflikthandtering-caser\/\">\n<figure class=\"nb-post-featured-image has-image-ratio-16-9 wp-block-nb-post-featured-image\">\n\t\t\t<svg viewBox=\"0 0 320 180\" width=\"320px\" height=\"180px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\">\n\t\t\t\t<text x=\"160\" y=\"152.185\">K<\/text>\n\t\t\t<\/svg>\n\t\t\t<\/figure>\n\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group content-meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-cb46ffcb wp-block-group-is-layout-flex\">\n\t\t<div class=\"nb-post-label wp-block-nb-post-label\">Ressurs<\/div>\n\t\t\n\t<\/div>\n\t\n\n\t<h2 class=\"t2-post-title wp-block-t2-post-title\">Konflikthandtering &#8211; Caser<\/h2>\n\t<div class=\"nb-post-excerpt wp-block-nb-post-excerpt\">Ulike caser det kan vere lurt \u00e5 jobbe med internt p\u00e5 biblioteket. <\/div>\n\t\n\t\n\t\n<\/div>\n\n<\/a>\n<\/div>\n<\/div>\n\n\n\t\t<div class=\"t2-factbox wp-block-t2-factbox\" id=\"t2-factbox\">\n\t\t\t<div class=\"t2-factbox__content\">\n\t\t\t\t<div class=\"t2-factbox__blocks t2-factbox__inner-container is-layout-flow\">\n\t\t\t\t\t\n\n<h2 class=\"wp-block-heading\" id=\"h-bidragsytarar\">Bidragsytarar<\/h2>\n\n\n\n<p>Prosjektet er eigd av <a href=\"https:\/\/mrfylke.no\/tenester\/kultur-idrett-og-friluftsliv\/arkiv-bibliotek-og-museum\/\">M\u00f8re og Romsdal fylkesbibliotek. <\/a>Arbeidsgruppa besto av f\u00f8lgande personar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cecilie R\u00f8e (prosjektleiar, M\u00f8re og Romsdal fylkesbibliotek)<\/li>\n\n\n\n<li>One Marthe Vik (M\u00f8re og Romsdal fylkesbibliotek)<\/li>\n\n\n\n<li>Heidi S. Drageset (M\u00f8re og Romsdal fylkesbibliotek)<\/li>\n\n\n\n<li>Elisabeth Soleim (<a href=\"https:\/\/www.kristiansund.kommune.no\/bibliotek\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kristiansund bibliotek<\/a>)<\/li>\n\n\n\n<li>Tove Aurdal Hjellnes (<a href=\"https:\/\/www.volda.kommune.no\/bibliotek\/\" target=\"_blank\" rel=\"noreferrer noopener\">Volda folkebibliotek<\/a>)<\/li>\n\n\n\n<li>Claus Christian Hansen (<a href=\"https:\/\/www.sunndal.kommune.no\/bibliotek\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sunndal folkebibliotek<\/a>)<\/li>\n<\/ul>\n\n\n\n<p>Prosjektet er st\u00f8tta av <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.nb.no\/\" target=\"_blank\" rel=\"noreferrer noopener\">Nasjonalbiblioteket<\/a>, og er eit samarbeid med <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.bibforb.no\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bibliotekarforbundet<\/a>,&nbsp;<a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.fagforbundet.no\/\" target=\"_blank\" rel=\"noreferrer noopener\">Fagforbundet<\/a>, <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/norskbibliotekforening.no\/\" target=\"_blank\" rel=\"noreferrer noopener\">Norsk bibliotekforening<\/a>, <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/arendalbibliotek.no\/\" target=\"_blank\" rel=\"noreferrer noopener\">Arendal bibliotek<\/a>, <a href=\"https:\/\/www.askerbibliotekene.no\/\" target=\"_blank\" rel=\"noreferrer noopener\">Asker bibliotek<\/a>, <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/bergenbibliotek.no\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bergen offentlige bibliotek<\/a>, <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.deichman.no\" target=\"_blank\" rel=\"noreferrer noopener\">Deichmanske bibliotek<\/a>, <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/haugesundbibliotek.no\/\" target=\"_blank\" rel=\"noreferrer noopener\">Haugesund folkebibliotek<\/a>,&nbsp;<a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.mossbibliotek.no\/\" target=\"_blank\" rel=\"noreferrer noopener\">Moss bibliotek<\/a>, <a href=\"https:\/\/sandefjordbibliotekene.no\/nb\" target=\"_blank\" rel=\"noreferrer noopener\">Sandefjord bibliotek<\/a>, tidlegare <a href=\"https:\/\/www.lillestrom.kommune.no\/natur-kultur-og-fritid\/bibliotek\/vare-bibliotek\/\" target=\"_blank\" rel=\"noreferrer noopener\">S\u00f8rum bibliotek<\/a>, <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/biblioteket.trondheim.kommune.no\/\" target=\"_blank\" rel=\"noreferrer noopener\">Trondheim folkebibliotek<\/a>, <a href=\"https:\/\/tnb.no\/nb\" target=\"_blank\" rel=\"noreferrer noopener\">T\u00f8nsberg og F\u00e6rder bibliotek<\/a>, <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.ullensaker.kommune.no\/bibliotek\" target=\"_blank\" rel=\"noreferrer noopener\">Ullensaker bibliotek<\/a>, og <a href=\"https:\/\/alesundsbiblioteka.no\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00c5lesund bibliotek. <\/a> Vi vil benytte anledninga til \u00e5 takke samarbeidspartnerane v\u00e5re, utan dykk hadde ikkje prosjektet komme i m\u00e5l!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-tekstforfattarar\">Tekstforfattarar<\/h2>\n\n\n\n<p>Fleire av foredragshaldarane vi hadde med oss p\u00e5 workshop, har og bidratt med tekstleg materiale. Alle bidragsytarar under workshopane kan vi anbefale som foredragshaldarar. <\/p>\n\n\n\n<p>Under f\u00f8lger ei oversikt over dei som har skrive faglege tekstar til verkt\u00f8ykassa. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-aga-skorupka\"><strong>Aga Skorupka<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image alignleft size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/5\/2019\/11\/Aga-Skorupka.jpg\" alt=\"\" class=\"wp-image-242\" style=\"width:268px;height:auto\" \/><\/figure>\n<\/div>\n\n\n\n<p><strong>Aga Skorupka<\/strong> er polsk milj\u00f8psykolog med Phd fra City University of New York. Dei siste ti \u00e5ra har ho samarbeidd tett med m.a. urbane designarar, arkitektar og byplanleggerarar for \u00e5 sikre den menneskelege dimensjonen, byliv og aktiv mobilitet i utforminga av ulike m\u00f8teplassar, b\u00e5de ute i byrommet og inne. Ho har m.a. jobba som r\u00e5dgivar for Deichman T\u00f8yen og Nye Deichmanske hovedbibliotek.  Ho er tilsett hos Rodeo arkitekter AS i Oslo, og arbeider med fokus p\u00e5 menneske og omgivnadane deira.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-karl-yngvar-dale\">Karl Yngvar Dale<\/h3>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image alignleft size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/5\/2019\/11\/Karl-Yngvar-Dale.jpg\" alt=\"\" class=\"wp-image-246\" \/><\/figure>\n<\/div>\n\n\n\n<p><strong>Karl Yngvar Dale<\/strong> er spesialist i klinisk psykologi og forskar med klinisk og administrativ erfaring fr\u00e5 psykisk helsevern og rusomsorg. Dale har kompetanse innan kompliserte traumatiske stressreaksjonar, handtering av risiko for vald, lokalbasert psykisk helsearbeid og organisering av helsetenester. Dale er for tida f\u00f8rsteamanuensis ved H\u00f8gskolen i Molde.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\" id=\"h-john-sylte\">John Sylte<\/h3>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image alignleft size-large\"><img decoding=\"async\" src=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/5\/2019\/11\/John-Sylte.jpg\" alt=\"\" class=\"wp-image-245\" \/><\/figure>\n<\/div>\n\n\n\n<p><strong>John Sylte<\/strong> er prest i Den norske kirke og feltprest i Heimevernet. Han har 6 \u00e5rs erfaring som milj\u00f8terapeut i sikkerheitspsykiatrien ved Dikemark sykehus, og er vidareutdanna psykotraumatolog (traumebehandling).&nbsp;Han ga i 2017 ut boka &laquo;#sorg &#8211; en bok om sorgarbeid&raquo; (ISBN-13:&nbsp;9788293407270 ). Han har drive eigen Krav Maga klubb p\u00e5 Vestnes i 11 \u00e5r, og er gradert Expert 1 i Krav Maga Global og Svart belte i Krav Maga Norge. Krav Maga er rein trening i sj\u00f8lvforsvar, og har sitt opphav fr\u00e5 det israelske forsvaret. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-gunhild-thunem\"><strong>Gunhild Thunem<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image alignleft size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/bibliotekutvikling.no\/content\/uploads\/sites\/5\/2019\/11\/Gunhild-Thunem.png\" alt=\"\" class=\"wp-image-250\" style=\"width:267px;height:auto\" \/><\/figure>\n<\/div>\n\n\n\n<p><strong>Gunhild Thunem<\/strong> er universitetslektor ved Institutt for helsevitenskap p\u00e5 NTNU \u00c5lesund. Ho har arbeidd med forsking og utviklingsarbeid innan tema fleirkulturell kompetanse og forst\u00e5ing sidan 2007, d\u00e5 ho skreiv masteroppg\u00e5ve i samfunnsplanlegging og leiing. Tema for oppg\u00e5va hennar var: &laquo;Kvinner, migrasjon og integrering. Filippinske kvinner gift med norske menn&raquo;.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-andre-bidragsytarar\"><strong>Andre bidragsytarar <\/strong><\/h3>\n\n\n\n<p>Vi takkar P\u00e5l Roska fr\u00e5 Sempro digitalbyr\u00e5 for flotte illustrasjonar.<\/p>\n\n\n\n<p>Vi vil og takke Johnny Sandaker v\/SIM Innlandet, Hanne Blomfeldt v\/Oslo politidistrikt, Kristine Gamlund v\/Barnevernet, Rita Parnas v\/Oslo politidistrikt og juridisk avdeling i M\u00f8re og Romsdal fylkeskommune for foredrag p\u00e5 workshopane. I tillegg takkar vi Linda Hansen v\/\u00c5lesund kommune og Ellen Ovenstad v\/Fagforbundet for mange gode innspel i teksten om barn og unge.<\/p>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Dette er ei digital verkt\u00f8ykasse som handlar om konflikthandtering i bibliotek. Eit viktig stikkord er\u00a0f\u00f8rebyggande arbeid, og verkt\u00f8ykassa er meint som eit hjelpemiddel.<\/p>\n","protected":false},"author":355,"featured_media":136,"parent":0,"menu_order":0,"template":"","meta":{"nb_hide_title":false,"content_core_is_hidden":false,"contact_organization_name":"M\u00f8re og Romsdal fylkeskommune, Seksjon for arkiv, bibliotek og museum (ABM) ","contact_organization_url":"https:\/\/mrfylke.no\/tenester\/kultur-idrett-og-friluftsliv\/arkiv-bibliotek-og-museum\/","contact_person_full_name":"Cecilie R\u00f8e","contact_person_email":"cececili@oslomet.no","single_header_image_is_disabled":false,"single_header_image_attachment_id":0,"single_header_image_attachment_url":""},"content-duration":[],"content-topic":[100,97],"class_list":["post-132","content-resource","type-content-resource","status-publish","has-post-thumbnail","hentry","content-topic-bibliotek-og-samfunn","content-topic-administrasjon-og-ledelse"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Konflikthandtering i biblioteket - Kompetansebank<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bibliotekutvikling.no\/kompetansebank\/content-resource\/konflikthandtering-i-biblioteket\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Konflikthandtering i biblioteket\" \/>\n<meta property=\"og:description\" content=\"Dette er ei digital verkt\u00f8ykasse som handlar om konflikthandtering i bibliotek. 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